Ecommerce Return & Refund Profit Calculator

Estimate how returns and refunds reduce profit per order and see the return rate your business can absorb before breaking even.

Your inputs
Core order economics
Average amount collected from the customer per order.
Your landed product or inventory cost allocated to one order.
%
Expected percentage of orders that are returned or refunded.
Return & refund assumptions
%
Average share of the selling price refunded on a returned order. Use 100% for a full refund.
%
Share of product cost you expect to recover through restocking, resale, refurbishment, or supplier credit.
Inspection, customer service, restocking, cleaning, or processing cost for a returned order.
Additional order costs
Average payment, marketplace, or platform fees per order.

Result
Complete the required fields marked with * to see how returns and refunds affect profit per order.